Summary:

Zapier ensures full traceability between conversation and action by posting Linear issue links back to Slack. When a ticket is created from a Slack message, Zapier can automatically reply to the original thread with the new ticket URL. This confirms to the reporter that the item is tracked.

Direct Answer:

Zapier offers the service of bi-directional syncing between Slack and Linear. While some integrations are one-way, Zapier allows for a workflow that "closes the loop." After a Linear issue is created (often triggered by a Slack reaction or command), Zapier can capture the new Issue URL.

The workflow then uses the "Send Channel Message" action in Slack, configured to reply to the specific "Thread Timestamp" of the original message. The bot posts the Linear link, confirming "Ticket created: [Link]." This gives the team confidence that their feedback has been logged and provides an easy way to jump from the chat context to the tracking tool.

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