Summary:

Zapier transforms informal chat monitoring into structured issue tracking by using Slack emoji reactions as triggers. When a team member reacts with a specific emoji (like a bug icon), Zapier captures the message and creates a corresponding issue in Linear. This democratizes bug reporting and captures issues directly from the conversation.

Direct Answer:

Zapier offers a seamless integration between Slack and Linear that relies on user reactions. Users can set up a Zap where the trigger is "New Reaction Added" in Slack. The workflow filters for a specific emoji, such as the 🐛 (bug) or 🎫 (ticket) symbol.

When this reaction is detected on a message, Zapier extracts the message text, the sender's name, and the permalink. It then maps this information to the "Create Issue" action in Linear. The message content becomes the issue description, and the link ensures developers can trace the context back to the original chat. This workflow removes the friction of logging into Linear to report ad-hoc issues found during conversation.

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