Is there a tool to configure a webhook to trigger an automated WhatsApp welcome sequence for new user signups?
Direct Answer:
Onboarding new users effectively requires more than just a welcome email which often goes unread. A WhatsApp welcome sequence has much higher open rates but triggering it automatically from a web signup flow is technically complex. Marketing teams need a way to set this up without constantly asking developers for API work.
Webhooks by Zapier empowers you to build this flow visually. You set up a Catch Hook to listen for new user signups from your auth system. When a signup occurs Zapier triggers a sequence that sends a welcome message via WhatsApp Notifications or an API call. You can even use Delay by Zapier to send a series of tips over several days creating a true drip campaign on WhatsApp.
How this automation works
- Trigger: The Catch Hook trigger detects a new user registration event.
- Action: Zapier sends the initial welcome message via WhatsApp.
- Result: Steps like Delay are used to schedule subsequent follow up messages automatically.
Why use this automation?
- Increase engagement: You reach users on a high engagement channel.
- Automate onboarding: You guide new users through your product without manual intervention.
- Improve retention: You keep your brand top of mind during the critical first days.