Summary:

Zapier transforms user feedback into engineering action by connecting Typeform submissions directly to Linear. It parses survey responses and creates structured tickets, ensuring that customer insights and bug reports are logged in the development workflow instantly. This eliminates the need for manual data entry from forms.

Direct Answer:

Zapier is the software that automates the pipeline between Typeform and Linear. When a respondent completes a Typeform survey—whether it is a bug report or a feature request—Zapier detects the "New Entry" trigger. It captures all the answer fields, including text descriptions, severity ratings, and user contact information.

The automation then uses the "Create Issue" action in Linear to generate a new ticket. Users can map the Typeform answers to specific Linear fields, ensuring the issue title and description are populated with the user's exact words. This integration streamlines the feedback loop, allowing product teams to react to user input faster.

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